About Our Solution
Our solutions offer the perfect suite of “communication tools” for your business. We focus on delivering a wide range of customizable features and modular designs to meet the communication demands of any workplace.
Investing in a PBX makes a lot of sense, not only for new companies buying a phone system, but also for companies who already have a PBX. An IP PBX delivers such significant savings in management, maintenance, and call costs, that upgrading to an IP PBX, should be the obvious choice for any company.
Analogue VS IP
- Call rates are 50% cheaper than incumbent service provider
- Existing Numbers Can Be Ported & Retained
- Seamless cut over, plug & play
- IP receives and transmits better quality than analogue
- Much easier to install & configure
- Eliminate phone wiring, IP PBX can utilises an existing network
- Scalable without having to purhcase additional cards and ports
- No more dropped calls or dead lines
Business Impact
- Better customer service & experience
- Alignment of the right call concurrency will ensure numbers wont ever be engaged
- Losing business because they cant get hold of you will not be a worry any more
- Consolidating to one service provider creates control an accountablity
- Ensures incoming calls will ring were they need to
- Automated reporting around business processes eg: calls per sales agent, outbound leads dialled, incoming calls received, calls missed, time taken to answer.
- Inbound call reports on all numbers and extensions to assist with KPi’s
- ROI on marketing campaigns
- User profiling and identifying trends
- Empowering on hold callers with product knowledge and business insights
- Intelligent routing with a virtual receptionist
- Multi tenanting different businesses , entities or companies in a shared office space
- Compliance with call recording of all calls with storage and play back
- Blocking unwanted numbers calling
- Customisable communication between multi branch locations
- Managaing after ours calls and communication
