What is a CRM sales tool ?
Customer Relationship Management (CRM) is a widely- implemented software for managing a companys interactions with customers and prospects.
It involves using technology to organise, automate and synchronise business processes principally in the disciplines of sales, marketing, customer service and technical support.
How does it work ?
Think of CRM as a powerful set of tools that drives optimization of business intelligence.
A solution that captures information and enables you to drive your sales production, increase your revenue and create visibility you could not achieve with out it.
What does it deliver ?
- Effective planning