PBX

About Our Solution

Our solutions offer the perfect suite of “communication tools” for your business. We focus on delivering a wide range of customizable features and modular designs to meet the communication demands of any workplace.

Investing in a PBX makes a lot of sense, not only for new companies buying a phone system, but also for companies who already have a PBX. An IP PBX delivers such significant savings in management, maintenance, and call costs, that upgrading to an IP PBX, should be the obvious choice for any company.

Analogue VS IP

  • Call rates are 50% cheaper than incumbent service provider
  • Existing Numbers Can Be Ported & Retained
  • Seamless cut over, plug & play
  • IP receives and transmits better quality than analogue
  • Much easier to install & configure
  • Eliminate phone wiring, IP PBX can utilises an existing network
  • Scalable without having to purhcase additional cards and ports
  • No more dropped calls or dead lines
  • Better customer service & experience
  • Alignment of the right call concurrency will ensure numbers wont ever be engaged
  • Losing business because they cant get hold of you will not be a worry any more
  • Consolidating to one service provider creates control an accountablity
  • Ensures incoming calls will ring were they need to
  • Automated reporting around business processes eg: calls per sales agent, outbound leads dialled, incoming calls received, calls missed, time taken to answer.
  • Inbound call reports on all numbers and extensions to assist with KPi’s
  • ROI on marketing campaigns
  • User profiling and identifying trends
  • Empowering on hold callers with product knowledge and business insights
  • Intelligent routing with a virtual receptionist
  • Multi tenanting different businesses , entities or companies in a shared office space
  • Compliance with call recording of all calls with storage and play back
  • Blocking unwanted numbers calling
  • Customisable communication between multi branch locations
  • Managaing after ours calls and communication